Contact/Locations

The friendly staff at ARC Physical Therapy welcomes your call and looks forward to serving you. If you have any questions about our physical therapy and sports medicine services, give us a call and we will be happy to help. To schedule an appointment at any of our locations, please call us at the phone numbers below.

Locations & Phone

ARC Physical Therapy

We have three convenient locations in Southern California:

West Covina:
Queen of the Valley
1115 S. Sunset Ave.
West Covina, CA 91790
Phone: (626) 813-2833
Fax: (626) 813-4905

Chino:
14375 Pipeline Avenue
Chino, CA 91710
Phone: (909) 517-3884
Fax: (909) 517-3646

Glendora:
Foothill Professional Building
640 W. Foothill Blvd, #102
Glendora, CA 91741
Phone: (626) 857-3401
Fax: (626) 857-3403

Medical Emergencies

In the event of a life-threatening medical emergency, call emergency medical services at 911 immediately. DO NOT WAIT! Inform the emergency room staff that you are a patient of Orthopaedic Medical Group, and they will contact the practice.

After Hours Urgent Medical Needs

If you have an urgent medical need and need to talk to a doctor after our regular hours, please call Orthopaedic Medical Group at (626) 918-6655. A doctor is on-call 24 hours a day. Your call will be returned promptly.

Insurance / Payment / Billing

ARC Physical Therapy accepts Workers’ Compensation, Medicare, and most major insurance plans. Please contact your insurance company or you may call the Orthopaedic Medical Group office at (626) 918-6655 to find out if we accept your insurance plan. 

If your insurance plan requires you to pay a co-payment, co-insurance, and/or a deductible, you will need to pay at the time of your visit. For your convenience we accept cash, checks, Visa, MasterCard, Discover, and American Express.

If you have a question related to your bill or insurance, please contact our billing specialists at (626) 918-6655.

Referrals

You will need a referral from your physician or medical provider (primary care doctor, nurse practitioner, orthopedic surgeon, podiatrist, chiropractor, etc.) for insurance to pay for your physical therapy treatment.

ARC Physical Therapy will accept an initial referral by fax, by phone, or by email from your provider, and we will obtain the needed signed prescription within days of your referral, or you may bring the signed referral form with you to our office.

Per California law, as of January 1, 2014, referrals are not required for physical therapy, but if you have one, you do need to bring the referral to the appointment.

ARC Physical Therapy & Sports Medicine